Independent digital studio · since 2016
A property with excellent reviews that only takes bookings by phone: a website that sells rooms and tables on its own, around the clock.
What a scenario isScenarios are realistic examples based on the projects we handle most often: they show how we work, they don't name clients and they don't report results. We're happy to talk through real case studies on a call, respecting our clients' confidentiality.
Picture a small hotel with a restaurant: excellent reviews, loyal guests, but a website without a working "Book" button. Requests come in by phone, email and WhatsApp, and someone has to manage by hand a calendar that changes every hour.
The result is a paradox: at peak times the phone is busy, and people looking for a last-minute table book elsewhere. Meanwhile the booking portals take a commission on every room sold, even from guests who would happily have booked through the site.
Before choosing any software we observe how the property works: seasonality, closures, exceptions, unwritten rules. Booking is a process, not a plugin.
A booking engine connected to Booking.com and Airbnb, so availability is always in sync and there are no double bookings. Three steps: dates, room, confirmation.
Restaurant booking by sitting and covers, with special requests and an automatic reminder the day before. The menu is updated in a few minutes from a panel as simple as a spreadsheet.
Structured data for the hotel and restaurant, a well-kept Google Business Profile and pages designed for local searches, where an independent property can really compete.
Rooms, dishes and common areas optimized to load fast even on a traveler's connection, without losing quality.
A session with the front desk and restaurant staff on bookings, cancellations and the menu, plus a guide to keep at hand in the first days of the season.
Before we start, we set the indicators and the starting point together, so results are read from data and not impressions.
Rooms and tables booked through the site, kept separate from those coming through booking portals.
How many come in during the evening, at night or on weekends, when nobody answers the phone.
The effect of automatic reminders on tables booked but left empty.
Position on Google and Google Maps for local searches.
First you understand the property's seasonality and exceptions, then you choose the tool.
The simplest panel goes unused if staff aren't supported in the first few days.
A message the day before reduces no-shows without discouraging people from booking.
If yours is not here, write to us: we will reply as soon as possible.
Yes, we use a channel manager that syncs availability in real time, so a room sold on one channel closes on all of them.
Yes, online payment or a deposit can be enabled for rooms and, if needed, for tables on special occasions too.
You do it from a panel as simple as a spreadsheet: dishes, prices and allergens in a few minutes.
Usually six to eight weeks. It's worth starting a few months before high season so you're ready in time.
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For many freelancers and small businesses a showcase website is the smartest choice: a few pages, done well, that present who you are and bring in inquiries. Here's how much it costs, what it should include and how to tell whether it's what you need.
It's one of the first questions anyone asks when they need a website, an online store or a campaign. There's no answer that's right for everyone: there's the right choice for your project. Here's how to find it, with the pros and cons of each route.
A firm with top-level projects and a website stuck five years in the past: we turn it into a fast, bilingual editorial portfolio the team updates itself.
↗A brand with a clear mission and a store that loses customers at checkout: product pages that tell the supply chain and frictionless mobile checkout.
↗Products used every day but bought only once: subscriptions and personalized kits that turn one-off orders into recurring customers.
↗Several specialists' schedules managed by hand and mornings on the phone: online booking that is simple for patients and safe for health data.
↗A skilled professional who doesn't show up on Google: listing, website and content built for searches in their city, where new patients make their choice.
↗Tell us about your project: the assistant prepares the brief in two minutes, then a person from the team replies. No automatic quotes.
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